Payment Policy

Accepted payment methods, terms, and security information.

Payment Policy

We aim to make payments simple and secure.

Available payment methods will be displayed during checkout or confirmed by our team.
Local products may qualify for Inspect Before You Pay where this option is offered.
Internationally sourced and pre-order products generally require full payment before the order is placed.
Always confirm the product, price, delivery terms, and order details before paying.
Never share your M-Pesa PIN, password, or one-time verification code with anyone.

Keep your payment confirmation or receipt for reference. Contact us if your payment is deducted but your order is not confirmed.

C. Payment Policy

Consumer Protection Act, 2012 — No. 46 of 2012, relevant to consumer transactions and unfair practices.
National Payment System Act, 2011 — No. 39 of 2011, relevant to Kenya's payment system.
National Payment System Regulations, 2014, relevant to payment services.

Reference: Consumer Protection Act. For the payment legislation, see the Central Bank of Kenya. Applicability depends on the payment arrangement and service provider.

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