Delivery Policy

Delivery Policy

We deliver to customers in Nairobi and other locations in Kenya, with international sourcing available for selected products.

• Nairobi: Same-day delivery may be available for eligible orders placed before 4 PM, depending on your area and product availability.

• Standard delivery: Usually next day or within an additional day, depending on location and availability.

• Parcel services: Some deliveries may take approximately 1–4 days.

• International orders: Air shipping may take around 7–14 days; sea shipping may take 2–3 months. Customs, supplier processing, and other delays may affect these estimates.

• Delivery charges and estimated timelines will be confirmed at checkout or before you place your order.

Please provide accurate contact and delivery details. We will communicate significant delays where possible.

D. Delivery Policy

• Consumer Protection Act, 2012 — No. 46 of 2012, for applicable consumer transaction obligations.

• Sale of Goods Act — Cap. 31, relevant to delivery and sale of goods.

• Constitution of Kenya, 2010 — Article 46, consumer rights.

References: Consumer Protection Act · Sale of Goods Act.

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