Inspect Before You Pay

Inspect Before You Pay

For eligible local orders offered with Pay on Delivery (POD), you can inspect your item before completing payment.

• Check that the product matches your order and that the visible condition is acceptable.

• Confirm that the main item and included accessories are present.

• Pay after inspection, according to the agreed delivery arrangement.

• If the item is incorrect or visibly damaged, notify the delivery agent and contact IZONE AFRICA before completing the transaction.

This service is available only for eligible products and locations. It does not apply to internationally sourced orders that require upfront payment. Inspection does not replace any applicable warranty or consumer rights.

E. Inspect Before You Pay

• Constitution of Kenya, 2010 — Article 46, consumer rights.

• Consumer Protection Act, 2012 — No. 46 of 2012.

• Sale of Goods Act — Cap. 31, where applicable.

References: Article 46 · Consumer Protection Act. These support consumer rights; they do not automatically require a seller to offer Pay on Delivery or a particular inspection arrangement.

Kenya Law Reform Commission (KLRC)+1